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Customer Service Support Manager

In Person ₹500000 - ₹600000

Job Description

Desired Skills and Experience

Excellent verbal and written communication skills,Proficiency with Microsoft Office Suite and Google Docs, SAP, Manage and train Customer Associates, Customer Relationship Management, SAP, Manage and train Customer Associates, Proficiency with Microsoft Office Suite and Google Docs, Excellent verbal and written communication skills, Conflict Resolution

Responsibilities

  • Manage daily operations of the customer service team, ensuring efficient and timely processing of customer requests and complaints.
  • Develop, implement, and maintain customer service processes and systems that enhance service delivery an

    Qualifications

    Qualifications And Skills


    • Proficiency in managing customer relationships and enhancing customer sati

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Job Summary

Published On: 19 Sep, 2025

Vacancy: 2 Position(s)

Job Nature:

Salary: ₹500000 - ₹600000

Location: In Person

Company Details

Reliance Retail

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Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience. Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians. Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence. We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands.